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Providing Excellence in Dental IT Support

Our Pricing

Dental & Group Practices

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$ 95* Once-Off
  • 22 minute response time
  • Practice Management Software support
  • Dental Imaging Equipment support
  • Cyber Security consulting for $480
  • Backups
  • Software/Programs installation/updates
  • Troubleshooting
  • Anti-Virus Scans
  • Access to Nationwide service
  • Custom services and membership rates at $17 per hour
  • Project Management

Manufacturer /Distributor

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$ 2,950 Monthly
  • 22 minute response time
  • Practice Management Software support
  • Dental Imaging Equipment support
  • Cyber Security consulting for $480
  • Backups
  • Software/Programs installation/updates
  • Troubleshooting
  • Anti-Virus Scans
  • Access to Nationwide service
  • Custom services and membership rates at $17 per hour
  • Project Management
  • 24/7 and Out of hours support
  • Overflow Support
  • Custom branded offering
Popular

Membership Plan

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$ 149 Monthly
  • 22 minute response time
  • Practice Management Software support
  • Dental Imaging Equipment support
  • Cyber Security consulting for $480
  • Backups
  • Software/Programs installation/updates
  • Troubleshooting
  • Anti-Virus Scans
  • Access to Nationwide service
  • Custom services and membership rates at $17 per hour
  • Project Management
  • SwITch Newsletter
  • ADSP Membership
  • 3% commission for Global imaging USA Sales
  • Access to the Vault
  • Discounted hourly technical billing support

Membership Plan Plus

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$ 499 Monthly
  • 22 minute response time
  • Practice Management Software support
  • Dental Imaging Equipment support
  • Cyber Security consulting for $480
  • Backups
  • Software/Programs installation/updates
  • Troubleshooting
  • Anti-Virus Scans
  • Access to Nationwide service
  • Custom services and membership rates at $17 per hour
  • Project Management
  • SwITch Newsletter
  • ADSP Membership
  • 5% commission for Global imaging USA Sales
  • Access to the Vault
  • Discounted hourly technical billing support
  • 5 hours free outbound support

How SwitchDDS Stacks Up Against the Competition

Service Features
Local I.T.
Other Remote I.T. Services
SwitchDDS
No long-term contracts
On-site support solutions
Cloud-based solutions
Backup and Disaster Recovery Services
Less than $15 per hour
Dedicated team member for your success
24/7 Support Availability
Customizable Service Packages
Fast Response Time*
Specialized dental support training
Imaging specialists available
Global support for dentists
Currently supporting IT for over 450 dental practices

Dental Experience

What we do...

Our goal is to ensure that your offices have the least amount of disruption in your use of medical/dental imaging equipment. We aim to help you focus on providing your patients with the exceptional service they need without you having to worry about IT software and hardware issues. We do this by providing a wide range of services listed below.

Unique Range of I.T. Services

Choose from a wide range of I.T. Services

Imaging Software Support

Imaging software supported and assisted include but are not limited to:

 – Planmeca Romexis/Didapi troubleshooting

 – Vatech Ez software

 – Carestream imaging software

 – Apteryx: Xvlite/XrayVision

 – Cloud 9

 – Dexis

I.T. Consulting

Giving you convenience. Thinking of purchasing new IT equipment/Hardware? Get in touch with us and we can advise on what to get from:

 – Computers (PCs)

 – Backup and Security

 – Server Specifications

 – Network recommendations

 – Hard drives

Software Training

We have a wide range of software knowledge. Our technicians are trained to provide different levels of training from basic to in-depth training at affordable prices. 

 We are trained to work on different software from different manufacturers which include:

 – Apteryx VixWin software

 – Carestream

 – Dexis

 – iCAT

 – Planmeca Software

 – Vatech Software and many more

On-Site Support

We fix onsite – Through our network of technicians distributed around the United States, we can provide onsite support to solve hardware and software problems. Support provided can be through independent technicians or by reputable and authorised technicians recommended by the manufacturer. We aim to ensure a quick turnaround time while making use of knowledgeable and skilled experts.

Parts Purchasing

Yes! We have hardware spares – If you are looking to purchase any parts or accessories for your imaging equipment then look no further. You name it we find it! We can source and provide you with parts for most imaging equipment at a competitive price.

Remote Support

Increased Efficiency – One of our goals is to ensure that your practice works efficiently with the latest technologies. We are more than able to set up a cloud service for your office that can store up to 2 Terabytes of files and documents. This cloud service will be secure and can perform automatic backups so your information is always safe.